Frequently Asked Questions
What forms of payment do you accept?
We accept Visa, Discover, MasterCard and American Express. We also accept travelers checks but no personal checks. We still accept cash. There is an ATM located on property.
Do you allow pets into Clark's Trading Post?
We only allow service animals inside the grounds. We recommend a doggie daycare located about one mile from the Trading Post called, One Dog Day 603-348-7999. You should call ahead and make reservations.
What is the best time of the day to arrive?
Generally first thing in the morning is not as busy for rides such as the Blaster boats, climbing tower or Segway park. It is also a good idea to go to the photo parlor first thing to sign up to have your picture taken.
When are the best days to visit?
Mondays and Fridays are generally the slowest days of the week. Also there are fewer visitors in the Spring and Fall (other than the holiday weekends.) Rainy days are also a great day to visit because all rides and shows operate with the exception of the Climbing Tower.
What are the restrictions on your rides?
- To scale the climbing tower you must weigh between 45 and 250 pounds.
- To ride the bumper boats, the combined weight of passengers may not exceed 275 pounds per boat. You must be at least 44" tall to ride alone.
- To ride in the Segway park, you must be 48" or taller and not more than 260 pounds.
- To join a Segway Safari you must be 15 years of age or older and not more than 260 pounds.
- You will not want to go into Merlin's Mystical Mansion if you are claustaphobic, afraid of the dark, epileptic or have motion sickness.
Where can I get more information about the locomotives?
If you visit www.whitemountaincentralrr.com you will be able to find many details about all the locomotives and other rolling stock.
Do you offer any discounts for admission to Clark's?
We offer a group discount for 20 or more people. Single payment required on group arrival. We offer a $2 discount for anyone 65 or older. Please ask for senior rate when purchasing tickets. We offer a military discount for active and retired members of the armed forces and their families. Please present your military ID for $2 off each ticket.
We do not offer a AAA discount.
What happens if it rains?
- A Light Rain: Rides and shows proceed as usual.
- A Heavy Rain: Some rides (Climbing Tower and Segway Park) close until the rain lets up.
- Thunder/Lightening: Rides at Blaster Boats, Climbing Tower, and Segway park are suspended for 10 minutes after last lightening bolt.
- Extreme Weather: If Bear or Circus shows are cancelled, rain checks will be offered. No refund on admissions.
If I see the entire bear show, will I miss the train ride?
Our bear & circus shows are coordinated with the train rides. The shows will not start until the train gets back and the train will not leave until the show lets out.
My child has a peanut allergy. Do you have peanuts at Clark's?
Yes. There are shelled and candy coated peanuts in the Main Gift Shop at the candy counter and at the popcorn wagon. The bears are given peanuts in the shell as a treat. The Whistle Stop Snack Bar also offers pre-packaged Peanut Butter and jelly uncrustables. Pullman's Lunch offers packaged peanut butter crackers. Occasionally, the Peppermint Saloon will offer an ice cream choice with peanuts. Food choices can change throughout the year at any location. For highly allergic guests you may want to check with the food services that day. Each food service location at Clark's has an ingredients list for each item served for your convenience.
Do you have wheelchairs or strollers I can use?
Yes. We have dozens of strollers for your use at no charge. Our only request is that you do not bring them into the parking lot or Main Gift Shop. We have several wheelchairs for guests to use if needed. They are on a first come, first served basis.
What if we need first aid assistance?
We have an on-call first aid room located between the Riverbank Restrooms and the picnic pavilion. Should you require first aid assistance, please contact any staff member. There is an AED located in the Railroad Station.
Do you allow smoking at Clark's?
We allow cigarette smoking in designated smoking areas only.
Do you recycle at Clark's?
Yes we do! You will find blue recycling containers all around the grounds for glass and plastic bottles. Our show bear Echo even sets a good example by showing guests how to recylce.
Are you handicapped accessible?
Most of the Clark's Trading Post has paved walkways for easy access throughout the grounds. Listed are some guidelines and suggestions to assist guests with mobility disabilities during their visit. Please contact any employee should you need assistance during your stay.
BEAR SHOWS AND CIRCUS ACTS:
There are four designated wheelchair spots for the Bear and Circus shows. They are located on the ground level on the North side of the performance ring. For best availability you should plan to arrive to the shows at least 20 minutes early.
A wheelchair lift is available on the excursion car closest to the locomotive. It is only accessible from the Railroad Station side of the train. We recommend you arrive 10 minutes early for boarding. Please let the conductor or ticket agent know when you are ready.
Merlin's Mystical Mansion has several steps to enter. The Tuttle's Rustic House is a guided tour of a building on a severe slant. The Water Blaster Boats require the guest to step into a boat to ride. Wolfie's Segway Park requires the guest to stand and balance on the Segway to ride. The Old Man of the Mountain Climbing Tower requires the guest to use their arms and legs to climb a 30 foot climbing wall.
The Americana Building and Pemigewasset Fire Station have convenient wheelchair access. Avery's Garage has one step up to enter. The front entrance of the Clark History Museum has convenient access through double doors to enter. The Florence Murray Museum has two steps up enter and four steps down to exit.
CLARK'S TRADING POST MAIN GIFT SHOP:
The only wheelchair accessible entrance into the Main Gift Shop is through the front doors from the parking lot. Guests must exit the park through the Railroad Station and go down the side walk to enter the Main Trading Post Gift Shop.
MAPLE CABIN GIFT SHOP:
The Maple Cabin has convenient wheelchair access.
MAIN STREET CANDLE SHOP:
The Candle Shop has easy access through the double door front entrance.
LIBERTY PRESS PRINT SHOP:
The Print Shop has a ramped entry but a narrow door. Best entry is through the Candle Shop.
KILBURN'S PHOTO PARLOR:
The Photo Parlor has convenient wheelchair access.
The Whistle Stop Snack Bar and the Popcorn Wagon have convenient wheelchair access. Pullmans Lunch has convenient ramped access but has narrow aisles. The Peppermint Saloon has a ramp from the patio entrance and one step up from the front entrance. The Picnic Pavilion is a large covered seating area with convenient wheelchair access.
There are two ADA compliant companion assisted restrooms available at the River Bank Restroom facility. Should you need an area for personal care, please ask an employee to contact first aid.
LEAVING THE PARK:
The only wheelchair exit and best exit for guests with mobility disabilities is through the Railroad Station. Please note the Railroad Station closes one hour prior to the park closing. If you need to exit during our last hour of operation you may contact any employee and they will gladly have the Railroad Station doors unlocked for your departure.
If you have any further questions, please feel free to email us at firstname.lastname@example.org or call us direct at (603) 745-8913.